Terms of service

Last updated: September 25, 2026

These Terms of Service govern your use of the Butter’d By Culture website and your purchase of products from our store. By accessing our website or placing an order, you agree to these terms.

Products and Information

We make every effort to present our products, descriptions, images, prices, and availability accurately. Because many Butter’d By Culture products are handcrafted, minor variations in appearance, texture, or color may occur.

Orders

We reserve the right to accept, decline, or cancel an order when necessary, including in cases involving pricing errors, suspected fraud, inventory issues, or other circumstances that prevent fulfillment. If we cancel an order after payment has been received, an appropriate refund will be issued.

Pricing and Payment

Prices are listed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges are shown at checkout. Payment must be successfully authorized before an order can be processed.

Shipping, Cancellations, and Refunds

Orders are subject to our Shipping Policy and Refund Policy. Orders may be cancelled within 24 hours of purchase only if fulfillment has not begun. Because our products are personal body-care items, all sales are final except for approved issues involving damaged, defective, or incorrect orders.

Personal Use and Product Sensitivity

Our products are intended for external cosmetic use as directed. Individual sensitivities and allergies vary. Review product information before use and discontinue use if irritation occurs. Information on this website is not intended as medical advice or as a substitute for advice from a qualified healthcare professional.

Intellectual Property

Butter’d By Culture branding, product names, written content, graphics, photographs, and other original site content are owned by or licensed to Butter’d By Culture and may not be copied, reproduced, or used for commercial purposes without permission.

Prohibited Use

You may not use this website for unlawful, fraudulent, abusive, or harmful activity, or attempt to interfere with the operation or security of the website.

Third-Party Services

Our store is powered by Shopify and may use third-party services for payments, shipping, analytics, reviews, and other store functions. Your use of those services may also be subject to the applicable third party’s terms and policies.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, or applicable requirements. Updated terms will be posted on this page with a revised date.

Contact

Questions about these terms may be sent to butterdbyculture@gmail.com.